Frequently Asked Questions

We want you to have the best experience possible when shopping with us. We have written down some frequently asked questions, to help you prepare for your appointment. If you have any additional questions, please don’t hesitate to reach out to us by calling 603-532-7641 or email us! We are here to help!

Absolutely! We love to see what you are liking, it helps us to understand the vision you have for your special day!

Though we adore children, due to safety and insurance purposes, we do not allow children under 12 to attend bridal appointments.  Our primary concern is the safety hazards for children in our shop such as, pedestals, sharp pins and beads on the floor, mirrors, fragile merchandise and mannequins. There is also the danger of damage to merchandise, which is most often accidental, but it happens. Even well-behaved children have a difficult time during a 90-minute appointment. We strive to provide an enjoyable experience for all our brides & guests, and we have seen that boredom can result in upset children crying and running around. This can be distracting for you, as well as other brides trying to focus on a major decision. We appreciate you and your guests finding an alternate option for children at the time of your appointment, and we thank you for understanding.

Currently the guest limit is ever-changing during this unprecedented time, please call for guest limits. We suggest bringing 2-3 people whose opinions you value most. You want to have people that understand your vision, give positive feedback and want to help you look your best on your wedding day! Too many opinions can make your decision more difficult.

We suggest shopping 8-12 months before your big day to help you to have a stress-free shopping experience. Gowns can take 4-6 months to arrive and your first alterations fitting typically occurs 3-4 months before your wedding.

Our sample gowns range from sizes 6-28, with the majority being sizes 10-22. Our orderable gowns are typically available to order in sizes 2-28 (depending on the manufacturer). We can clip gowns and use other ways to show you how a gown will look in your size. Please keep in mind gown sizing is very different from normal clothing. Typically bridal gowns run small so if we suggest a size that is 1-2 sizes larger than your street clothes, this is normal.

Our orderable gowns range from$800-$3000 with the average price range being $1200-$1800. We do also carry a large selection of off the rack sale gowns.

We understand the desire to enjoy drinks and snacks during your shopping experience. However, we do not allow food or drinks in our bridal room. We do have water available but we suggest having a meal or snack before you arrive. Once you “say yes” we offer a champagne or sparkling cider toast for you and your guests.

When you book your bridal appointment  with us the fun begins! You will receive an email with a link to a customer portal where you can begin browsing our selection in our look-book. The more information you share in the customer portal the better prepared we can be for your appointment. In the look-book you can use the filter to select bridal gowns and put in a price range. This will bring up gowns in those categories for you to browse. There are hearts you can click on to choose gowns you would be interested in trying. These gowns can be pulled for your appointment before you arrive leaving more time to try on more dresses. There is no filter for size so if you indicate your street clothes size we can better pull gowns before you arrive for your appointment.

Once you arrive we will start with a quick tour and then move on to the exciting part…finding your perfect gown! Note: If you do not choose gowns in the look-book prior to your appointment it will take some time away from trying on gowns as all appointments are 90 minutes.

Your knowledgeable bridal consultant will be a great help in finding your gown. She will  be there to remove gowns that are not “the one” and pull other gowns that you may like or someone in your party thinks you might like.  We will do our best to make your shopping experience as fun and stress-free as possible. We cannot wait to help you find your perfect gown!

We call you and give you the exciting news! Depending on the date of your wedding we will either work with you to book a try on appointment or your first fitting. We start fitting 3-4 months before the wedding but if your gown arrives sooner we recommend a try on appointment to make sure all is good with your gown.

Yes. We offer alterations to anyone that purchases a gown with us. Alterations are an additional cost. The cost is done separately from purchasing your gown because the cost of altering a gown is different for each person depending on what needs to be done. This way you are only charged for what needs to be done. We also have brides that travel a large distance to work with us. We want them to have the opportunity to bring their gown to someone local to them to reduce travel if they choose to. This helps to keep the cost down for all of our brides. Fitting appointments are offered Monday, Tuesday, Thursday and Friday.

Yes. Alterations assure that your gown is a perfect fit for you. Alterations are needed on most every gown because almost  nobody fits perfectly into one size.

You will want to bring the shoes you are wearing for your wedding and any undergarments that will change the fit of the gown. Examples would be shapewear or a strapless bra. You may bring 1 special guest.

We start with a first fitting (being pinned initially for alterations) 3-4 months before your wedding. Alterations are then completed approximately 2 weeks before the wedding assuring the best fit for your gown the day of your wedding. Once they are complete we will contact you to set up an appointment for your final fitting. If any tweaks need to be made, we still have time before the wedding to make it a perfect fit!

Bring the same shoes and undergarments to ALL fitting appointments. Communication is also key. Please tell us if there is something you are not liking or unsure of because if you don’t tell us we will not know. We truly want your gown to be perfect and you to feel beautiful!

At this time all of our fittings are done Monday, Tuesday, Thursday or Friday. We do not offer fittings on Saturdays because it is the busiest shopping day of the week and we want to be able to focus all of our attention on your fitting.

At Country Bridals we work with a company called the Wedding Gown Preservation Company. We sell a kit that you purchase and send your own gown out to the company for cleaning and preservation. Included in the purchase of the kit is:

  • Cleaning & preservation – including up to 5 additional items (ex: veils/headpieces, garter, jacket, ring pillow, purse, etc.)
  • White preservation chest
  • Deluxe shipping with $500 declared value (more can be added for an additional fee if you choose)
  • 100 year certificate of guarantee
  • Shipping both to them and back to you
  • A bag to put your gown in, a shipping box and even tape to close the box


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